Privacy Policy

At Basalt BA Pty Ltd, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other contact details submitted through forms.
Project Information: Building details and documentation you upload for certification.
Usage Data: IP address, browser type, and pages visited for website analytics.

2. How We Use Your Information

We use your information to:

Process building certification requests
Communicate with you about your submissions
Improve our website and services
Comply with legal obligations

3. Sharing Your Information

We do not sell your information. We may share data with:

Trusted service providers who help operate our website
Government or regulatory bodies if required by law

4. Data Security

We use industry-standard security measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may request access to, or correction of, your personal information by contacting us.

6. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with a new effective date.

7. Contact Us

If you have questions about this policy, please contact us at:
📧 matt@basaltapprovals.com.au
📞 (07) 4150 1500